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Privacy Policy – Zenith Digital Accountants Ltd

Last updated: 29.11.2025

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Zenith Digital Accountants Ltd (“we”, “us”, “our”) is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or use our services.

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By using our website, you agree to the terms of this Privacy Policy.

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1. Who We Are

Zenith Digital Accountants Ltd
Registered in England & Wales
Company Number: 16748226
Registered Office: 36 Barden Drive, Barnsley, S75 2QT
Data Protection Officer: Helen Emsell-Needham
Contact Email: helen@zenithdigitalaccountants.co.uk

We are registered with the Information Commissioner’s Office (ICO) as a data controller.

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2. What Personal Data We Collect

We may collect the following types of data when you use our website or contact us:

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Information you provide directly:

  • Name

  • Email address

  • Phone number

  • Business name

  • Information submitted through contact forms

  • Documents uploaded to request quotes or services

  • Billing and payment information (if applicable)

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Information collected automatically:

  • IP address

  • Device and browser information

  • Cookies and tracking data

  • Website usage statistics (via analytics tools)

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Special category data

We do not intentionally collect special category personal data through the website.

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3. How We Use Your Data

We use your personal data for the following purposes:

  • Responding to enquiries submitted via our website

  • Providing quotations for our services

  • Onboarding new clients

  • Fulfilling our contractual and professional obligations as accountants

  • Sending service updates or regulatory information

  • Improving website performance and user experience

  • Meeting legal, regulatory and HMRC requirements

  • Maintaining records in accordance with UK law and professional standards

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We do not use your data for automated decision-making.

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4. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Contract – to provide accountancy services you request

  • Legal obligation – to comply with HMRC, AML, and regulatory requirements

  • Legitimate interests – responding to enquiries, improving our website

  • Consent – for marketing communications (only where explicitly given)

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5. How We Share Your Data

We may share your data with:

  • HMRC and other regulators

  • Cloud accounting platforms (Xero, QuickBooks, FreeAgent, etc.)

  • Secure client management and communication systems

  • Professional advisers (e.g., legal, compliance)

  • IT service providers (hosting, email, analytics)

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We never sell your personal data to third parties. All third-party providers are required to protect your data and comply with UK GDPR.

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6. International Transfers

If any service providers store data outside the UK, we ensure appropriate safeguards are in place, such as:

  • Adequacy regulations

  • ICO-approved standard contractual clauses

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7. How We Store and Protect Your Data

We implement strong technical and organisational measures, including:

  • Encrypted cloud storage

  • Secure client portals

  • Multi-factor authentication

  • Access controls and staff training

  • Regular cybersecurity monitoring

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We keep personal data only for as long as necessary to fulfil legal or contractual requirements—typically 6 years, unless regulations require longer retention.

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8. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to processing

  • Restrict processing

  • Data portability

  • Withdraw consent (where applicable)

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To exercise your rights, contact us at: hello@zenithdigitalaccountants.co.uk

9. Cookies

Our website uses cookies to improve your browsing experience and analyse website usage.

You can manage or disable cookies through your browser settings. A detailed Cookie Policy can be provided separately if required.

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10. Links to External Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

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11. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be published on our website with the “Last updated” date.

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12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us at:

Zenith Digital Accountants Ltd
Email: helen@zenithdigitalaccountants.co.uk
Phone: 07521 670236

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If you are unhappy with how we process your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

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